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Job Information

Guidehouse Patient Account Representative - Navigant - Mitchell, SD in Mitchell, South Dakota

Overview

Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.

Responsibilities

The Patient Account Representative is an extension of a medical client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. Representatives will perform all job-related duties as assigned.

  • Account Review

  • Customer Service

  • Medical Billing

  • Complete all business-related requests and correspondence from patients and insurance companies

  • Complete all assigned projects in a timely manner

  • Assist client and patients in all requested tasks

  • Communicate to Guidehouse management areas of concern or areas of improvement

Client Responsibility

  • Research and respond to all patient inquiries received by telephone and mail

  • Update patient demographic information and initiate account adjustments

  • Resolve account balances to zero

Qualifications

Required Qualifications

  • High School Diploma or equivalent.

  • 1 year experience in office, customer service or healthcare field

  • Word and Excel knowledge

Desired Qualifications

  • Ability to initiate and follow through on projects and work independently with minimal supervision required.

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

Disclaimer

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

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