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Navigant Consulting Inc Project Supervisor - Navigant BPM - Mitchell, SD in Mitchell, South Dakota

Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at

Navigant Cymetrix unites the strengths of four category-leading companies to address the complexities of today’s healthcare system. We design, develop and implement integrated, patient-centered solutions for sustained improvements in performance and profitability, working collaboratively across a spectrum of customers that encompasses hospitals, health systems, physician practice groups and payers.

The S upervisor, PFS (Billing & Cash Applications) will oversee the day-to-day operations for Patient Financial Services onsite at the client location. This position is responsible for meeting and exceeding department goals and supervising a collections staff. This position will maintain client relationships at the servicing level and will monitor compliance with State and Federal laws and guidelines. The Operations Supervisor will perform any and all job related duties as assigned.

  • Able to prioritize tasks and work independently without supervision.

  • Excellent verbal and written communication skills.

  • Strong attention to details and accuracy.

  • Strong analytical and research skills.

  • Understand and meet clients’ specific needs.

  • Meet and exceed department goals.

  • New project implementation.

  • Special client projects.

  • Monitor productivity, legal compliance and compliance with client policies & procedures.

  • Hire, review, discipline and terminate.

  • Verify and monitor time off requests.

  • Ensure employee compliance with Navigant Cymetrix policies and procedures.

  • Compile and forward employee time sheets to payroll for processing.

  • Provide reports and statistical information for management and clients.

  • Client services liaison.

  • Monitor client revenue reports.

  • Post payments, load business and transaction files as required.

  • Process month-end procedures for Navigant Cymetrix directory.

  • Promote teamwork and a positive work environment.

Client Responsibility:

  • Ensure compliance with all client policies and procedures.

  • Place and manage on-site employees as contract requires.

  • Provide reports and statistics.

  • Provide bad debt write off file as required by client.

  • Process write-offs, adjustments and cancellations.

  • High School Diploma with a minimum of 5 years’ experience with a healthcare provider or an outsourcing company.

  • PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential.

  • Excellent verbal and written communication skills.

  • Ability to initiate and follow through on projects and work independently with minimal supervision required.

  • Previous staff supervisory experience required.

  • Strong conceptual, as well as quantitative and qualitative analytical skills

  • Work as a member of a team as well as be a self-motivator with ability to work independently

  • Constantly operates a computer and other office equipment to coordinate work

  • Frequently travels by airplane, train or car as necessary to perform work at another location

  • Regularly uses close visual acuity and operates computer equipment to prepare and analyze and transmit data

  • Generally works in an office environment

Navigant Cymetrix is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information or any other basis protected by law, ordinance, or regulation.

Navigant will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.