Navigant Consulting Inc Senior Consultant, Performance Excellence Pharmacy Services - Remote Location in MITCHELL, South Dakota

Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at

Navigant’s Performance Excellence practice specializes in large-scale operations improvement, post-merger integration, and business transformation work for academic medical centers and large health systems and community hospitals. Our solutions are tailored with skilled teams to collaborate with client departments on implementing processes and creating efficiencies to withstand changes in the industry. Areas of expertise include: clinical process improvement, labor and non-labor expense reduction and corporate expense assessment.


  • Primarily focused on projects related to improving pharmacy operations within large hospitals and health systems.

  • Projects deliverables include: assessments, provider alignment, 340 part B, labor shared services, lab and pharmacy strategic an operational improvement, employer pharmacy services and comprehensive operational redesign, process and tool implementation and execution.

  • As part of this practice, you will lend your deep expertise in: Medication utilization management (cost reduction, substitution, routes of administration, etc.); Specialty pharmacy acquisition, distribution, protocol management and compliance; Retail pharmacy; and Pharmacy benefits management

  • Gathers and presents data, including document review and quality control of data entry activities

  • Assists with engagement administrative functions including communication and coordination of large teams of healthcare consulting professionals, client project teams

  • Promotes collaboration with clinical leadership to facilitate decision-making in an effective and efficient manner

  • Actively establishes and maintains a professional customer sensitive rapport with performance improvement colleagues, the Medical Staff, Nursing staff, staff of all other hospital departments, patients and visitors

  • Utilizes benchmarking to evaluate effectiveness of programs

  • Professionally presents these topics to those within and outside healthcare organization

  • Provides project management as assigned

  • Completes analyses, documentation, presentations and reports as assigned

  • Provides education to other consultants regarding clinical and non clinical performance improvement consulting principles and tactics

  • Monitors and interprets relevant performance improvement metrics

  • Actively establishes and maintains a professional customer sensitive rapport with performance improvement colleagues, the Medical Staff, Nursing staff, staff of all other hospital departments, patients and visitors


  • BS/BA degree in healthcare, business, or related field; PharmD (preferred)

  • Registered pharmacist

  • Minimum of 3-5 years of experience working within a hospital pharmacy setting on complex engagements with a proven track record of delivered success (on time, on budget within scale and scope).

  • Specific expertise in any of the folowing: pharmacy automation, 340 B, pharmacy shared services, labor productivity, lab and pharmacy cost optimization. An ability to map that to larger health system transformations.

  • Ability to travel on a weekly basis (up to 75%)


  • Excellent analytical skills – problem solving, financial analyses, basic knowledge and understanding of statistics

  • Advanced data management abilities including manipulating data in PowerPoint, Excel, Access and other spreadsheet tools

  • Healthcare Provider experience and/or previous healthcare operations consulting experience desirable

  • Excellent writing and presentation skills

  • Team leadership and deliverable coordination skills

  • Demonstrates proper documentation of work product and coordinates presentations and work products of NCI team members

  • Demonstrates excellent organizational and multi-tasking skills, is detailed oriented

  • Ability and desire to engage in professional client management and project delivery

  • Demonstrates efficiency, initiative, and flexibility

  • Strong conceptual, as well as quantitative and qualitative analytical skills

  • Work as a member of a team as well as be a self-motivator with ability to work independently

  • Constantly operates a computer and other office equipment to coordinate work

  • Frequently travels by airplane, train or car as necessary to perform work at another location

  • Regularly uses close visual acuity and operates computer equipment to prepare and analyze and transmit data

  • Generally works in an office environment

The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.

Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.

Navigant is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.